Refund and Returns Policy

Refund and Returns Policy

Refund and Returns Policy – Green Living Digital

Effective Date: 2nd Feb 2026

Green Living Digital, a division of GREEN LIVING AGRO SERVICE, is committed to providing genuine digital software licenses and excellent customer support.

Refund Eligibility

All software licenses purchased from Green Living Digital are eligible for a refund within 7 days of purchase. Refund requests must be made within 7 days of receiving the license key via email. Refunds are only valid for purchases made by customers located in the United States.

Returns

Physical returns are not applicable as all our products are digital software licenses. Once a license key has been delivered via email, it cannot be “returned” in the traditional sense. Refunds can still be requested under the conditions above.

Non-Eligible Cases

  • The license key has already been activated or used.
  • The request is made after the 7-day window.
  • The customer has provided false information or violated our terms of service.

Digital Delivery

All software licenses are delivered securely via email within 2 hours of purchase. Please ensure that your email address is accurate at the time of order.

Authorized Reseller Assurance

Green Living Digital is an authorized reseller of Webroot, Bitdefender, and McAfee. All licenses are genuine and legally sourced from official distributors.

How to Request a Refund

To request a refund, please contact our support team with the following details:

Our team will review your request and process the refund within 5–7 business days once approved.

Disclaimer

Green Living Digital does not sell counterfeit, pirated, or unauthorized software. Refunds are processed in compliance with U.S. law and Google Ads policies regarding digital products.